Kudos to Snapware!
I recently broke the tab off of the lid of my stacking bins. No excuses. It was totally my fault for overloading and carrying the bins a long distance.
When I called snapware to order a replacement lid, I was told the product has a lifetime guarantee. Even after explaining that my mis-use of the product caused the damage, the representative told me it did not matter. The product has a lifetime guarantee.
UPS delivered a large box today. I’m thinking what an awfully large box for a lid. Snapware sent me a complete set. And at no charge.
Customer service like this is frequently hard to find. It’s nice to know businesses like this still exist.